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bethpretorius B
1 reviews | Active since May 2017
07 Apr 2025, 10:12
Pathetic Customer Service
I have been waiting for more than 2 months for Standard Bank to resolve a problem! They have no empathy for a disabled client who has been with Standard Bank for more than 30 years! Disgusting service.
Helpful (0)
Replies (8)0
Replies (8)
Standard Bank's replyOfficial
07 Apr 2025, 10:17Dear Beth
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Apr 2025, 10:17
Official
Dear Beth
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
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bethpretorius B's updateReviewer Update
07 Apr 2025, 10:22Let's see if that happens! Waiting in anticipation!!!!!!!!
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bethpretorius B's update07 Apr 2025, 10:22
Reviewer Update
Let's see if that happens! Waiting in anticipation!!!!!!!!
Standard Bank's replyOfficial
07 Apr 2025, 10:43Our team will be in touch Beth.
Standard Bank's reply07 Apr 2025, 10:43
Official
Our team will be in touch Beth.
Standard Bank's replyOfficial
08 Apr 2025, 08:41Dear Beth
Our team tried calling you to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Apr 2025, 08:41
Official
Dear Beth
Our team tried calling you to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
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bethpretorius B's updateReviewer Update
08 Apr 2025, 22:23Will it still be sometime this year?
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bethpretorius B's update08 Apr 2025, 22:23
Reviewer Update
Will it still be sometime this year?
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bethpretorius B's updateReviewer Update
10 Apr 2025, 15:29No wonder the majority of Standard Banks reviews have an one star rating, because there is zero customer service!!! Still waiting patiently for my telephone call!!!
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bethpretorius B's update10 Apr 2025, 15:29
Reviewer Update
No wonder the majority of Standard Banks reviews have an one star rating, because there is zero customer service!!! Still waiting patiently for my telephone call!!!
Standard Bank's replyOfficial
10 Apr 2025, 16:58Dear Beth
Our team tried calling you again on your cell 072***** to no avail.
Please send us an alternative number that we can reach you on.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you again on your cell 072***** to no avail.
Please send us an alternative number that we can reach you on.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Apr 2025, 16:58
Official
Dear Beth
Our team tried calling you again on your cell 072***** to no avail.
Please send us an alternative number that we can reach you on.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you again on your cell 072***** to no avail.
Please send us an alternative number that we can reach you on.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
11 Apr 2025, 07:04Thank you for providing alternative contact details. Our team will reach out to you.
Standard Bank's reply11 Apr 2025, 07:04
Official
Thank you for providing alternative contact details. Our team will reach out to you.