YR
Yoshini R

1 reviews | Active since May 2023

27 Mar 2024, 13:29

Pathetic customer service

Wow... being a private banker, I have been waiting at a branch for over an hour to get a replacement sum1 card for my child. Is this what customer service has come to? Absolutely pathetic.

0
Replies (1)
Standard Bank
Standard Bank's reply27 Mar 2024, 14:11
Official
Dear Yoshini

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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