pP
padayacheevalancia P
1 reviews | Active since Jun 2016
11 Nov 2021, 08:22
Pathetic customer service
My account was debit in the 01/11 for a vehicle that was already settled spent 25 mins on a call with a lady by the name of Gabby promised my money will be refunded on the 8th today is the 10th no refund I call and they don’t see anything in the system . This is the worst service I have received please refund my money ASAP as I have other commitments.
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Standard Bank's replyOfficial
11 Nov 2021, 08:35Dear Valancia M
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply11 Nov 2021, 08:35
Official
Dear Valancia M
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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