1 reviews | Active since Oct 2016

31 Jul 2017, 13:29

Pathetic Customer Service

<p>I get so many calls a week from my bank, offering to sell me this and that and I have continuously told them that I have family cover and yet they keep calling me over and over and over, I did not request all of this and I get pitched by staff who are each trying to be persistent and I am at work, they will call me all the time and have to deal with me cutting them down only cause of my bank that does not understand my needs. at this point, I am ready to change my bank to one that understands my needs. </p>

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Replies (1)
Standard Bank
Standard Bank's reply18 Aug 2017, 13:13
Official

Dear Carlos Thurston

Thank you for your posting.

Kindly be advised that this matter was escalated to a resolution specialist.

Kind regards

Complaint Resolution Centre

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