Pathetic customer service

<p>I have had a Cheque account with Standard Bank since 1990. Recently I fell into difficult finacial circumstances and investigated Debt Review. After a few months the Debt councellor had not completed the relevent applications and was failing to pay my creditors correctly. As no legal measures had been put in place I deciede to not follow through with the services and canceled based on information I had recieved from a Standard Bank consultant in the legal department. I cancelled my Debt reweiw proccess in August 2016. A month ago i found out that my overdraft facility had been cancelled when my salary went into my account. This I was informed was due to be under Debt Review even though officially I was never under debt review. I now have been handed over for collection of my over draft balance as I am not under debt review. Prior to this I had a checque account which my salary was paid and the interest on my overdraft was paid every month. Now standard bank has noted that I am not under Debt Review, handed me over for collect for my overdraft and forced me to result to a normal debit card which has higher transaction fees than the cheque account that I had. All because Standard Bank never verified that I was or was not under Debt review............FANTASTIC CUSTOMER SERVICE........NEVER SEEN SUCH PATHETIC DISPLAY CUSTOMER SEVICE IN ALL THE YEARS.....TIME TO MOVE TO A BANK THAT TREATS THERE CUMSTOMER PROPERLY AND BELIEVES IN CUSTOMER SERVICE AND CUSTOMER RETENTION!!!!!!!!!!!!!!!!!!!!!!!!</p>