Pathetic Customer Service

<p>I visited Standard Bank (Rosebank branch ) on the 31/03/2017. This was the worst service I had received from them even though in my books they have never been better. In the particular experience I waited for more than 15 minutes in the teller que to make a withdrawal, only to be told to move to the bulk teller que. There was one teller and the que kept growing longer . Myself and other client complained and asked for the manager and she never showed up. requested for her name and was advised she is Layla Shah. The consultant in the front by the name of Lorraine Khupe is as rude as their pathetic customer service. As a client I'm disgusted and appauled and will be moving my business else where. I will be informing anyone and everyone I meet and know to never bank with Standard Bank.</p>