SL
SHENAY L

1 reviews | Active since Nov 2014

23 Mar 2015, 07:28

PATHETIC CUSTOMER SERVICE

ON 17 FEBRUARY 2015, I WENT TO THE DOBSONVILLE BRANCH TO GIVE NOTICE ON MY NOTICE DEPOSIT ACCOUNT. THE FUNDS WERE \SUPPOSED"TO BE AVAILABLE ON 21 MARCH 2015. AS WE SPEAK THE FUNDS ARE NOT AVAILABLE AND I'M DYING TO KNOW WHY? EXCEPT FOR LOSING CONFIDENCE IN STANDARD BANK AS A WHOLE DUE TO MANY SERVICE RELATED ISSUES I HAVE EXPERIENCED"

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Replies (1)
Standard Bank
Standard Bank's reply24 Mar 2015, 08:35
Official
Hello SHENAY,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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