Pathetic Customer Care

Standard bank customer care is the worst there is they don,t like you they drop the calls on you or the new thing they do is put you on hold until you drop the call or you run out of airtime getting them to actually do what you ask is impossible then try talk to a supervisor is even more of a challenge virtually impossible to do that. They have no consideration for you as a client they don,t care about the costs involved in the 20 min to 30 min call you have to make. Better word to describe them pathetic.