Pathetic credit card division!!!

This must be the worst bank I have dealt with in my life. A month ago I did an online application for a credit card and emailed the supporting documents. Next day a lady from Standard Bank phoned to complete my application over the phone and asked again that I must email the supporting documents which I did. Two weeks later I phoned to find out what is going on with the application and the lady said she can see it is there but she can't see the status. She promised to phone back the same day which never happened. I sent several emails to Standard Bank's customer service department an the online application email with NO feedback from Standard Bank, not even 1 reply. Today I phoned again to enquire about the application. I was passed from person to person until the third contact who was a "manager" took my call just to tell me the same as when I phoned 2 or 3 weeks ago. He promised he will follow up with the company that does their online application and will phone back within hour. Guess what, AGAIN no phone call from Standard Bank the whole day. It seems that they just don't give a .... for potential new business the way they treat possible clients. Absolute shocking service, or rather lack of it! Standard Bank, if this is the way you treat potential new clients, I don't want to deal with you at all!!!!