cR
chantal R

1 reviews | Active since Nov 2014

05 Nov 2024, 08:04

Pathetic costumer services

This seems as the only platform that we can communicate with standard Bank, nobody as called me accept my banker who tries to cover for herself , only emails saying they investigating the matter. I want all conversations recorded to be heard because they say it’s being recorded and all emails as proof as too how many times I have contacted them

0
Replies (1)
Standard Bank
Standard Bank's reply05 Nov 2024, 08:43
Official
Hello Chantal,

We understand that your banker has reached out to address your concerns, as the previously logged review has been forwarded to the Prestige Banking team.

Please allow the team to finalize this matter with the relevant stakeholders.

We truly appreciate your patience and continued support. 
Kindest regards, 
Standard Bank Hello Peter Team 
***