KL
Karolien L

1 reviews | Active since Feb 2022

23 Feb 2022, 12:04

Pathetic - Close you doors Standard Bank SA

I have NEVER in my life seen pathetic service like this in my life. On the 5th of February 2022 there was an ***** attempt on my account, Standard Bank only contacted me on the 18th of February 2022, the consultant advised me to block my card and get a new one. I advised him that I will do so in the branch seeing I have a 8 month old baby, and always need access to my fund incase of emergency. He went and blocked my card anyway. I went in to the branch on 22 February 2022, got a replacement card, and 23 February 2022 my new card that I paid R 145 for is also blocked. Now I can't use my OWN money, and after 3 calls and 1 branch visit today. The problem is still not sorted. Please rather close the Doors of Standard bank South Africa. I'd rather bank under my mattress before I ever use that account again !!!!!!!!!

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Replies (1)
Standard Bank
Standard Bank's reply24 Feb 2022, 12:59
Official
Hello Karolien

Thank you for posting your comment. 

As per our telephonic conversation this  matter has been sorted.
 
Have a great day further 
 

Kind Regards
 
 Standard Bank Help Centre
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