AL
Alex L

1 reviews | Active since Aug 2016

24 Jan 2023, 09:01

Pathetic Callcenter " Service"

Most Pathetic Service . Callcenter Staff seems to be bored , unmotivated or I have no further description. It seems also that a Prestige account is no longer a " Prestige". I have more then 10 Accounts at Standard Bank , and since March 2020 the Service has gone down the drain . Just when one reads the reviews , I am not alone .

0
Replies (1)
Standard Bank
Standard Bank's reply24 Jan 2023, 09:08
Official
Dear Alex 

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team ***