AP
Ashley P

1 reviews | Active since Feb 2014

29 Jun 2020, 18:02

Pathetic business practice

WOW what a pathetic institution.We have an agreement / written contract that you can deduct my debit order on the last day of the month . Again you take the money on the 26th of the month ?????,What part of last day of the month do you not comprehend ??/

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Replies (2)
Standard Bank
Standard Bank's reply30 Jun 2020, 08:14
Official
Hello Ashley 

Thank you for posting your comments. 

Your matter was escalated accordingly. We will revert to you as soon as possible. 

Kind regards 
Complaint Resolution Centre 
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Standard Bank
Standard Bank's reply10 Jul 2020, 12:41
Official
Dear Ashley

This matter has been resolved, therefore it is closed.

Kind regards 
Complaint Resolution Centre 
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