JC
Jupiter C

1 reviews | Active since Jun 2016

06 Jul 2016, 08:13

Pathetic business ethics

<p>I was given a settlement discount on the overdraft on my cheque account in April 2016 and proceeded to settle the account. I then made two separate deposits thereafter into the account. Standard bank debited the discount amount from the cash deposit I had made and proceeded to do unauthorized transactions to my credit card account. I lodged a query in early may 2016 to get the cash refunded back to me but up to now nothing has materialized. I think this is ********* business dealings at its worst.</p>

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Replies (2)
Standard Bank
Standard Bank's reply06 Jul 2016, 12:06
Official

Good day Jupiter Chinyadza

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

**********

Standard Bank
Standard Bank's reply15 Jul 2016, 09:11
Official

good day Mr Chinyadza

Thank you for your posting.

Please accept our sincere apologies for the undue frustration caused.

We trust that you are comfortable with the outcome provided.

Kind regards

Audrey Sebuelo

Complaint Resolution Centre

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********** (fax)

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