sS
sascha S

1 reviews | Active since Aug 2016

11 Aug 2016, 14:31

Pathetic Business Banking Service

<p>I lost my bank cards on the 1st of July and blocked my business card at Standard Bank and my private card at FNB. It took FNB less than a week to replace my card, by informing me when and where it's ready to be collected. I yet to receive my card from Standard Bank. The response time if the we have to deal with is roughly 2 weeks for an email and very selective response - if I get one. This is pathetic for business banking.</p>

0
Replies (1)
Standard Bank
Standard Bank's reply12 Aug 2016, 08:08
Official

Good day Sascha Rother

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

***

********** (fax)

**********