Pathetic Business Banking

This the worst bank to have a business account with. I had been trying since Friday afternoon 2nd November 2018; 16:05 to get through to their inquiry line, ********** 107. I spoke to Thuli, after holding for 20 minutes, who told me that the line was not that busy the Friday and I was suppose to get through. I wanted to know why the funds that I have transfered electronically did not reflect as available immediately in the other Standard Bank account. I am sitting without a vehicle nor the papers for this vehicle and I wanted to reverse the transaction and they could not even give me the process to follow in order to reverse this transaction. The internet banking system of Standard Bank is pathetic as even with Capitec bank you have the option to make an immediate real-time tranfer with the click of a button. Tlholane the supervisor told me about a disclaimer, but on previous occasions the funds cleared within 4 to 6 hrs and at Saturday morning 11:00 there is still no clearance. I will move my business account to a bank that will cater for my needs!!! And I know that a DRD consultant will call me and tell me about the same disclaimer of which I say is a ploy to avoid the real problem: That Standard Bank Electronic Banking system is 50 years behind the rest of the real world!!