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Orphen K

1 reviews | Active since Mar 2019

10 Oct 2024, 13:41

Pathetic Business Banker Centurion Lifestyle Standard Bank

I think and wonder why I am still doing my business banking with this company. Pathetic, poor customer service. It would be easier to meet the president of the country than any of my business bankers. I rocked up to do KYC in the Centurion branch Lifestyle Center to do KYC and the best the banker, supported by the assistant manager was that I be given a list of my business bankers. I told them they are synonymous with Home Affairs. This is irrespective of the fact that I cand complete their pdf forms, hence my moving into the branch. I guess when these business reach a target revenue goal, I move my accounts 1 by 1 to their competitor.

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Replies (1)
Standard Bank
Standard Bank's reply10 Oct 2024, 13:50
Official
Dear Orphen 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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