1 reviews | Active since Feb 2017

21 Apr 2023, 06:25

Pathetic

SBSA has ****** my money yesterday 20 April 2023. I had R60 credit. My purchase for R57.24 was declined twice. Subsequently I was charged penalties for insufficient funds R8.50 x 2 this is theft and *****. I want my money back.

It was at Caltex Ruhama drive in Helderkruin.

This is happening more frequently. It happened to another standard bank card holder at the garage yesterday as well.

*******... .!!!

0
Replies (3)
Standard Bank
Standard Bank's reply21 Apr 2023, 06:37
Official
Dear Alvin

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team *** 
Standard Bank
Standard Bank's reply21 Apr 2023, 14:57
Official
Hello Alvin
 We made an attempt to reach you on your mobile and sadly could not get hold of you. 

Kindly advise on a more suitable time to take our call. 

We will await your response

Kind Regards
Standard Bank Hello Peter Team *** 
Standard Bank
Standard Bank's reply24 Apr 2023, 13:36
Official
Dear Alvin, 

We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, 
Standard Bank Hello Peter Team 
***