Pathetic banking service at standard bank.

I did a Cheque card purchase at clicks in Westwood Mall on the 25 of October. I received an SMS proof that the money had went off. On the 13 of November standard bank take the obey out of my account on my statement putting me in overdraft as this amount of 180 was not budgeted for and seeing it was month end for me as pay day is on the 15. So I'm in overdraft of 180 which I know I cancelled my overdraft facility as well. On top of it I get charged an honouring fee of 130 which makes a makes a total of 310.

So now when my salary comes in the 300 Whig was budgeted for is gone.

I emailed on two or 3 occasions to standard bank. They ask for my account number and then leave me hanging. And pretend like they didn't receive it.

They blame the merchant alway.

Since 2014 I've had many bad experiences. Same issue. They take money out of my account weeks sometimes months later when I didn't budget for the transaction.

I hate standard with a passion. Worst bank in SA.

IN 2014 I had 2500 spent at pnp in September come off in November. Do you know what financial stress that put me under? I have had smaller amounts go off the same way. Then I had 700 go off weeks late for a pnp transaction done at Westwood. I took it up with pnp. They assured me this always happens with standard bank. I fought n fought until I received my money back. I am fed up and I want my 310 bucks back that I did payment on the 25 of October. And almost 25 days later the money reflects on my statement and ****. I'm in overdraft. This is *****. I banked with ABSA FOR YEARS and I've. Ever had this problem. EVER! only reason I took a standard account was for my homeloans. Real ****ing idiots. Worst choice. I will be changing my bank soon but I want my 310 back.

I'm sick of their pathetic service. U go into the bank they pass the buck on and on and nobody can help. Managers refuse to come and talk. **** ****ing bank I tell you !!!