Pathetic Bank to bank with!!! Dislike with Passion!!!Time to change Banks officially!!!

There is but so much issues with this bank am not even sure where to start. Homeloans department? Credit card department? Personal loans department? Overdraft facility? Thank God not Vehicle Asset Finance Department also!

Well I have been with this bank for all my life since I was a graduate student. And I have been treated with absolute disgust in all the specified department aforementioned.

Let me start with the credit card will post other reviews on the other matters later:

Standard Bank Service request number: ********** 016 has been lodged dated: 27th September 2017. Sms received dated 28th September 2017 to say my query has been resolved and I shall be contacted with further details and to date: 04th October 2017 I still patiently await to be contacted , its not like I am that important to them but I shall wait and document the day they contact me.

Now for the public to know what that reference number was all about:

So I had a credit card with Standard Bank to an amount of R 3700 owing. Defaulted on it, went through necessary procedures until I was listed on itc. It is what is known as prescribed debt which would mean the bank sold the debt to debt collectors then when all else has failed they then decided to list me as a bad debtor, and that debt has to be be older than 3 years for it to qualify as prescribed debt.

No before I know it 25th September 2017 an amount of R3700 goes of my account which it was initially been there to be transferred for my mortgage loan. When I did inquiries I was told it is a set off for my credit card???????????????? What you did was a bit under handed but nonetheless you played your part legally right???? My name is *****ed I cannot get credit? so now that you have taken your monies are you going to remove my name on ITC as now I do not owe you now???????