IJ
Izak J

1 reviews | Active since Mar 2011

31 Jan 2023, 11:06

Pathetic bank that don't even know what is wrong on my account

For about a month now I've been getting an sms that I need to update my personal details or my account will be locked. But no phone number, nothing, not what I need to update nothing. Last week I phoned the bank and asked what do I need to update, and they could not say or see anything. Now Im getting the message again. Spoke to digital and they also can't say why im getting this!. There's no link so I know it's not spam. But no one can see what the issue is. So Standard Bank, if you lock my account, trust me, I will sue you

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Replies (1)
Standard Bank
Standard Bank's reply31 Jan 2023, 11:09
Official
Hi Lzak

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team
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