PATHETIC BANK. STAY CLEAR

Poor excuse for a bank. They refused to attend to me, a customer for 40 years after a telephonic interaction. After being successfully verified on the standard bank app, I was asked 2 questions. The first was whether anyone else had signing power which I answered correctly. The second was whether I had an overdraft facility with the the bank. I answered no and was told this was incorrect. When I checked my account details, there was a longstanding R100 overdraft facility which I never ever used and was quite surprised even existed. They refused to allow me to take test again saying I failed verification. TRULY PATETHIC. For those of you who haven't opened a bank account choose another bank. My kids do not have accounts with Standard Bank and never will so long as I have any say on this.