sS
shezlea S
1 reviews | Active since Nov 2016
27 Feb 2019, 12:01
Pathetic bank. How do I speak to a human being?!
I held on the phone for 15 minutes yesterday JUST to ask someone to close my account and I gave up because no one answers the damn phones. I did the “call me back” service form on the website and I am still yet to be called.
I am so relieved I have moved to Investec. Standard Bank is PATHETIC!!! PATHETIC!!!!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
27 Feb 2019, 14:34Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply27 Feb 2019, 14:34
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
sS
shezlea S's updateReviewer Update
01 Mar 2019, 11:21Have still not heard back from this PATHETIC excuse of a bank. You people should be ashamed.
sS
shezlea S's update01 Mar 2019, 11:21
Reviewer Update
Have still not heard back from this PATHETIC excuse of a bank. You people should be ashamed.
sS
shezlea S's updateReviewer Update
01 Mar 2019, 11:25I will continue to post complaints on Hello Peter until someone from this **** institution has phoned me back to resolve my issue.
sS
shezlea S's update01 Mar 2019, 11:25
Reviewer Update
I will continue to post complaints on Hello Peter until someone from this **** institution has phoned me back to resolve my issue.