SM
Siya M

1 reviews | Active since Aug 2022

10 Aug 2022, 14:18

Pathetic bank

Dealing with standard bank is a pain

Every department that I have dealt with is *********** and clueless about the company they are working for. From the ***** department to the branch and to the Internet banking department. The service is really shocking. Standard Bank can't get my internet banking to work and hasn't given me an update on my ***** case that's if they are even working on it. I am a prestige banker and I am paying for this service but I a getting zero service.

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Replies (1)
Standard Bank
Standard Bank's reply10 Aug 2022, 14:45
Official
Good day Siya 

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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