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christa S

1 reviews | Active since Mar 2016

03 Nov 2025, 12:48

Pathetic bank

The standard bank at three rivers branch is the most pathetic bank ever. The personnel is beyond useless. They can't provide you with any help. They just say they can't assist. If one wants to speak to the manager the person is never there. They are unfriendly. How can they work in a bank but can't provide you with information concerning the app. They can't even help link your account. They don't even try to help. Please put people in positions that can do the work. Really beyond frustrating. Going to take away all my account and my investment.

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Replies (1)
Standard Bank
Standard Bank's reply03 Nov 2025, 13:23
Official
Dear Christa

Thank you for bringing this issue to our attention.

 As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards,
Standard Bank Hello Peter Team
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