Pathetic bank billed me twice

In 16 years I have banked with Standard Bank I've never had issues and always refer people to this bank. You changed that this weekend standard bank. I'm closing all my accounts, including my business account, and moving my home loan to a real bank. I transferred money to my cheque account for my debit orders in the first. On 01 September you deducted another home loan payment from my account. After you deducted on the 20th. So a double debit order. Because of your stupidity, my insurance and car track was unpaid. Now I'm sitting with unpaid items on my account and record - something I have never had. Even when I was unemployed I kept my accounts up to date and my record clean. I was planning on buying a new car and you guys *****ed that up for me. I had more than enough money in my account for all my debit orders. You guys will fix your mess and inconvenience caused. And you will clear any negative reflection on my credit record. You are pathetic. I'm going to take this further than a report on HelloPeter.