CT
Chantell T

1 reviews | Active since Nov 2011

17 Mar 2015, 14:38

PATHETIC BANK

I just hate STANDARD BANK!!! They are just the worst bank EVER!!! Since I moved from Absa to Standard bank I just have had endless problems. Every time I want or need to do anything there's a problem with the card or the number or the cell number or this or that. Then I go to the branch (CRESTA) to do the necessary, and when I get back to the office and I want to do internet transfers... they have not done what I went there for in the 1st place!! Now without notifying me they froze my account cause I need to RICA it, but when I was there a few weeks ago they DID NOT DO IT!!! This would probably be the 6th time that I have to go into the branch.<br> <br> I just feel so frustrated and I am thinking about going back to ABSA.. had my account there for many years without any problems!!<br> <br>

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Replies (1)
Standard Bank
Standard Bank's reply19 Mar 2015, 09:02
Official
Hello belamia,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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