LTK
La-Tandia Ten Krooden
1 reviews | Active since Aug 2022
01 Jun 2023, 18:07
Pathetic
Worst bank ever. I struggled 9months to be assisted with my credit card insurance to pay after I got retrenched due to covid. In that 9months the interest kept going up and up. Now I missed 1 payment due to maternity leave (which is just intrest due to their useless insurance department) and they say I am more than 90days in arears. That is in fact not true. I sent proof of payment. I also already did pay the arear amount and more.
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Standard Bank's replyOfficial
02 Jun 2023, 07:09Good Day La-Tandia
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Jun 2023, 07:09
Official
Good Day La-Tandia
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***