ZJ
Ziyad J

1 reviews | Active since Mar 2009

02 Nov 2016, 11:26

Pathetic at reporting *****

<p>Someone tried to process an ******* debit order through my FNB account.</p> <p> </p> <p>I called to report the company to your call centre.</p> <p> </p> <p>I could barely hear the guy and he had no clue as to what I wanted.</p> <p> </p> <p>I have details names and references which could help you in your investigation.</p> <p>I am also reporting it to PRASA</p> <p> </p> <p>PLEASE GET SOMEONE KNOWLEDGEABLE TO CONTACT ME OR MAIL ME SO THAT I CAN REPORT IT TO YOU!</p>

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Replies (6)
Standard Bank
Standard Bank's reply03 Nov 2016, 09:47
Official

Good day Ziyad

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply04 Nov 2016, 13:33
Official

Good day Ziyad

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply04 Nov 2016, 13:33
Official

Good day Ziyad

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

***

Standard Bank
Standard Bank's reply08 Nov 2016, 07:18
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your patience and understanding.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply08 Nov 2016, 07:18
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your patience and understanding.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

***

Standard Bank
Standard Bank's reply08 Nov 2016, 07:18
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your patience and understanding.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

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