Pathetic and useless Standerd bank

I bought a vehicle on Friday 12 March 2021. I wanted to pay for it with a direct payment using my online app on my phone. The payment did not go through. After trying numerous times and spending R300 on phone calls phoning the 2 call center numbers from Friday and again Saturday morning. They eventually told me the immediate payment will not work for about 3 days. I went to the bank at Odendaalsrus at 09H20am. Saturday morning and stood outside in the sun for an hour, then was told the bank might not open due to offline problems. I went to the Welkom branch and after waiting in a queue with only 2 people serving the teller was unsure if he could do the payment. Then he showed me on his computer that this kind of transaction must have been done by 10.30am. On Sunday the online immediate payment is still not working???? I'll probably find the car is sold on Monday morning. This is pathetic and I'm so frustrated. It is my money that they are refusing to let me use.