PATHETIC AND USELESS COMMUNICATION

This review is not even worth the one star. I know with the covid19 pandemic, there is a lockdown and a limit to how many people are allowed into a establishment at any one time, What is annoying and frustrating that after enquiring and on Standard banks Website as to one of the closest branches to be open near me was the Keywest Branch. Due to my industry being classified as as an essential service we are still open, I had tried to go to the President Square Branch, due to the minimum hours and the queues outside there was no way I would have gotten into the branch,within the half hour I had. FOR THAT REASON I MADE THE ENQUIRIES AS I KNEW THAT ON SATURDAY I WOULD BE OFF. LO AND BEHOLD ON MY ARRIVAL AT KEYWEST ON SATURDAY, AFTER CONFIRMING WITH THE CALL CENTRE AND WEBSITE I FOUND THAT THE BRANCH WOULD NOT BE OPEN. I THEN CONTACTED THE CALL CENTRE AND WAS TOLD THAT ACCORDING TO THEIR LISTS IT WAS SUPPOSED TO BE OPEN.