PATHETIC AND USELESS

This has now been 2 weeks for whats supposed to be a simple request.

I have firstly not recieved any feedback now this individual is wasting my time after almost 20 emails. Mahlatse Kgohloane!!! How can you take over 24 hours to ask me for a postal code and still send the wrong summary of my insurance through.

How pathetic is it that I need to tell your staff what to do. Please get someone to handle my request someone who is not absolutely pathetic at what they employed to do. AND I STILL GET THE SENT THE WRONG SUMMARY THROUGH WITH MY OLD ADDRESS 3 TIMES after asking me so many questions about where the car will be parked and you still sent the wrong information. What an absolute IDIOT!!!!

All I want is CHANGE OF ADDRESS, EXCESS WAIVED and HOUSEHOLD CONTENTS!

How can it take so long. How pathetic can one individual be. By the end of this day I will cancel my policy. I was considering insuring my brand new second car with you but that will never happen.

My policy number is SHS ********** 35. You have my email address!