1 reviews | Active since May 2022
Pathetic ..and ******** practice
I have sent a voucher number (cash sent ) to my cousin and the amount was 5000 ..when he got to the ATM ... He couldn't withdraw the money because of the technical error that occured ..and the voucher number and pin number was captured ..however the money ddnt cum through ...this heppend today the 30th Dec at Benoni lakeside.. ATM no 7594..he then went inside the branch and was given this ref no *** and was told that the money will be reversed after 3 days not counting the Weeknd ....this is frustrating and not pleasant ..the reason I send him money is because he must go to free state today since he has a funeral to attend tomorrow..now what excatly must heppen now ...my money is stucked at the ATM next thing we must wait 3 days .. and there's a funeral to attend tomorrow... And this is the 2nd time this is heppening this month ...the week of the 14 someone deposited money into my account there was an error it took 10 or more days for the money to reflect into my account .. I have been with standard for quiet some time but now is failing me I'm really not happy at all with what is heppening more especially with my money ... And your technical issues..
I want this resolved and I won't wait 3 days including weekend... And just tell me how is my cousin going to free state ... To attend the funeral
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
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Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Please note that this issue is not yet resolved ..my cousin missed a funeral of our member because of the funds that is kept at standard Bank ATM .....I'm going to escalate this to the ombuds and NCR
Please note that this issue is not yet resolved ..my cousin missed a funeral of our member because of the funds that is kept at standard Bank ATM .....I'm going to escalate this to the ombuds and NCR
Thank you for coming back to us. We will follow up and get back to you.
Kind regards
Standard Bank Help Centre
***
Thank you for coming back to us. We will follow up and get back to you.
Kind regards
Standard Bank Help Centre
***
We apologise for the delay getting back to you. We will provide you with the feedback.
Kindest regards, Standard Bank Hello Peter Team***
We apologise for the delay getting back to you. We will provide you with the feedback.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for advising that you have not received any feedback we have requested for our team to urgently contact you
Thank you for advising that you have not received any feedback we have requested for our team to urgently contact you
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist.
If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
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We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist.
If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards
Standard Bank Hello Peter Team
***