PATHETIC AND TERRIBLE SERVICE.. AS USUAL!!

A month ago, I went to collect my Cheque card from Standard Bank, The Boulders during my lunch hour. I waited in line for 30 minutes, when I got to the front, I was told that my card wasn't ordered A YEAR AGO WHEN I INITIALLY WANTED TO CANCEL MY ACCOUNT WITH STANDARD BANK & I WAS CONVINCED TO STAY WITH STANDARD BANK BY YOUR ******BAG CONSULTANT! I caused a scene and I was promised that the card will be ordered and I can collect in Sandridge as I have requested. A week ago, I got an SMS to collect my card from Sandridge, excited & happy to get my new card, I headed to Sandridge today again during my lunch hour. Waited in line for 40 minutes while there were 3 consultants at enquiries with a line of about 15 people. I got to the front at 14:50 and I am told that my card is not there and it's at Boulders. You can just imagine my frustration & profanity used because of this damn BS!! <br> The pathetic manager threatened to throw me out of the branch because of my screaming & profanity. I have been a customer of Standard Bank for 10 years and it has been endless drama! I will make it known to everyone I come across that you are a pathetic bunch with no care for TCF or service delivery!