Pathetic and slow service!
<p>I requested standard bank to transfer money from my frozen cheque account to my savings account on 10 November 2016. Up to today 18 November 2016 its still not done. I contacted their call centre yesterday and they confirmed the transaction was done on 15 November 2016 and its just a matter of the money reflecting and showing in my savings account and that the money will be in my account today. Today again i called the call centre and now they are saying another 5 to 8 working days. Who gives standard bank the authority to withold my money for so long??? A trasfer takes 5 minutes and not 5 to 8 days... Most pathetic and slowest service i ever had in my life!!!</p>
Good day Johny Britz
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Good day Johny Britz
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***