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lucky.j lucky.j

1 reviews | Active since Jun 2017

21 Sept 2025, 11:11

Pathetic and most Sloppy Service from Standard Bank

Worst service ever and most sloppy. The Bank suspended my account without any notification and i had to go in to find out that someone that owed me money paid it into my account and a few days later someone ****med her account and she reported it as *****. However after getting to know this i called the lady and she went into the Bank and also provided them with an affidavit that this was infact an error on her side, I requested the affidavit and forwarded to my banker at Standard Bank and now going 4 days i am sitting with a suspended account. For me this the most pathetic Bank to deal with and after + 30yrs with this institution this kind of service is most sloppy and dealing with the most *********** institution. Very disappointed.

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Replies (1)
Standard Bank
Standard Bank's reply21 Sept 2025, 11:25
Official
Good day Luckichand, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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