Pathetic and Disrespected Service

<p>I app**** for a loan on 10 Jan 2017. Documents was required and I emailed it. I was then told to take everything to the bank which I did. By the 18th of Jan everything was in. Ayanda Mbengashe told me on the 24th everything has been approved and the money will refrect after 24h. By the 27th nothing showed. I had to RE-APPLY because of some strange reason. The 30th I got an email again from Ayanda stating "Everything has been disbursed to your account and it will take 24h before it reflects." Once again nothing happened. After getting into contact again Ayanda said (1st of Feb) "I will let you know in the next 2 hours but we have resubmitted everything to processing. We are really working hard in assisting you. I will keep you posted." She again confirmed the loan has been approved and will be paid and should reflect in 2 days. Well today it's the second day and guess what. NOTHING!!!!!<br /><br />Pathetic and useless service. Does Standard bank still have money? Or is this just a case of pathetic service? I feel like a fool who has to wait and wait and wait. Its almost a month and nothing has been done to assist me? Is this how clients at Standard bank is treated?</p>