1 reviews | Active since Feb 2019
Pathetic and Disgusting Service
Only bad experiences from this bank. On 02 July 2018 I purchased a vehicle from MCH Motors which used Cape Autos dealer codes to facilitate the deal. (*******)? On this day I signed for the vehicle as the dealer promised the vehicle will be Standard Bank could not even detect this. This is though not what bothered me with the vehicle. The vehicle arrived approximately the 13th of July with multiple defects and I immediately notified the dealer that I do not want the vehicle as this is not the vehicle promised. They dropped the vehicle off whilst they knew I was not present at home. I have communicated all of this info to the bank, all and more and more than one year on, even returning the vehicle back to Cape Auto in Cape Town on my expense, Standard Bank still debits money's from my account for a vehicle I do not have in my possession. I have numerous communication from Standard Bank that shows that they have found the dealer liable, even the ombudsman ruled in my favour yet no positive assistance from the bank to me as the client. This is as low as a bank can get and I am now pursuing legal action as my business, reputation and family life was and still is impacted by this situation. I will post all info that I have and correspondence from Standard Bank as proof of their inapt ability to be assertive and support their clients.
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Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter is being attended to with the Motor Industry Ombudsman.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter is being attended to with the Motor Industry Ombudsman.
Kind regards
Clint Petersen
Complaint Resolution Centre
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