Pathetic administration and document control

<p>On 07 September 2016 I wrote a review regarding the above and the numerous occasions I had to go into a Standard bank branch to furnish them with my FICA documents this past 18 months after receiving an sms threatening to freeze one of my accounts. After numerous back and forth messages, a call from the Sandton City branch to apologise for their failure in capturing the documents and an email apology from Zeenath Hassen this matter was eventually resolved on 16 September 2016</p> <p>Today, 24 October 2016, I received another email and sms threatening to freeze my account unless I provide my FICA documents. As highlighted in my previous review I have several products with Standard Bank including a home loan and second current account. Please go and do some work for the money you earn and locate those documents yourself. Contact the Sandton City branch or speak to Zeenath but please do not waste my time. I have done this exercise numerous times and will not be repeating it.</p>