1 reviews | Active since Feb 2016

08 Mar 2017, 16:01

Pathetic administration and document control

<p>You guys are lazy and service is pathetic. Please contact Sandton City Branch or Zeenath for the FICA documents. Please do not waste my time AGAIN. I have submitted FICA documents numerous times. If there is a system problem speak to the branch where last FICA was done or IT to sort out the problem. Please stop sending me threatening emails and messages and wasting my time.</p>

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Replies (3)
Standard Bank
Standard Bank's reply09 Mar 2017, 12:01
Official

Thank you for your posting on Hello Peter.

We apologise for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards


Complaint Resolution Centre
***
*** (fax)
***

Standard Bank
Standard Bank's reply09 Mar 2017, 12:01
Official

Thank you for your posting on Hello Peter.

We apologise for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards


Complaint Resolution Centre
***
*** (fax)
***

's update14 Mar 2017, 11:06
Reviewer Update

To date I have not been contacted telephonically regarding this matter.

Can I assume that it has been dealt with internally and resolved?