mN
mabuyi N

1 reviews | Active since Apr 2017

01 Aug 2017, 14:47

Pathetic

<p>My credit card was *****ed last year and no sms were coming through to me as they were using my card and my question is how do i use the amount that i don't have in my account,standard bank gave me R21000 but they say i need to pay R79000,why i did not receive any sms and my update was activated,how safe am i with this bank i have case numbers and all but nothing has been done,i ve been banking with them since 1993 its been 23yrs and loyal to them but for a first time i want to change to another bank as i feel its not safe at all if thibgs like this happens and nobody cares,right now i don't even know how i feel.</p>

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Replies (1)
Standard Bank
Standard Bank's reply04 Aug 2017, 15:57
Official

Dear Mrs Nkosi

Thank you for posting the message and allowing us the opportunity to investigate the matter.

We will be in contact with you shortly.

Thanks,

Complaint Resolution Centre

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