Pathetic

<p>I always knew that standard bank have the worst service ever and then once again you guys proved it to us.. on monday we spoke to Alcano/Alkano from the collections department.. We made arrangements with him 2 repay the loan and he promised that the suspension on our personal cheque account will be removed the following day and we will be able to use it again.. To our suprise nothing was done of that sort.. we than called in again on the 12th and spoke with another agent who said she cannot see that notes and she cannot take my word for it but will tell her supervisor to call me the same day, i told her i've heard that before and she promised that the supervisor will call.. today is the 14th and yet no one ever called us back.. this is so unproffesional and pathetic.. i want u to go and listen to the call made on the 10th between 14:30 and 15:00 and again on the 12th between the same time.. if i dont receive a call today,i will take it to the ombudsman and demand that call recordings which proof that u people make empty promises.. and make sure you have ur facts straight when calling me cause i'm sick and tired of this bull****..</p>