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ronel-collins ronel-collins

1 reviews | Active since Oct 2016

03 Apr 2017, 09:24

PATHETIC

<p>I have had my standard bank account since I was 16 years old and I am in my 40''s and I can say your service is shocking an pathetic. My husband eft'ed money from standard bank account to a standard bank account on Sunday morning and Monday morning the funds are not cleared what is wrong with your system???? No other bank operated like this. This is unacceptable, wake up or I will close my account!!!</p>

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Replies (2)
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ronel-collins ronel-collins's update03 Apr 2017, 13:30
Reviewer Update

I phoned Standard bank, spoke to some guy, cannot pronounce his name. When I ask to speak to a manager he proceeds to tell me that all the managers are not in the office today!!!! What is happening to this bank. That's it...closing this bank account!!!!!

Standard Bank
Standard Bank's reply04 Apr 2017, 08:38
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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