1 reviews | Active since Jan 2017

12 Jan 2017, 12:53

Pathetic!

<p>Two months and STILL NO SERVICE! Call centre staff try all they could but the the home loans department just keep putting up stumbling blocks - two months after loan approved and still NO SERVICE!! Impossible to find a person to talk to, went into branch two months ago and after numerous assurances that all is ready and funds will be transferred within three days..........two months later and still nothing! Obviously the original problem of a leaking roof have excalated to such an extend if they ever give us the money it would not be enough to fix the excalting problem anymore. </p>

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Replies (3)
's update12 Jan 2017, 13:05
Reviewer Update

Not even to mention the hundreds of phone calls trying to get anybody to talk!

Standard Bank
Standard Bank's reply13 Jan 2017, 10:07
Official

Good day Daleen Raubenheimer Newton Foot

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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*** (fax)

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's update02 May 2018, 11:36
Reviewer Update
The above is a blatant lie - this issue is still not resolved - and I still have not received a single email from Standard Bank.