MK
MELISSA K

1 reviews | Active since Nov 2010

25 Dec 2016, 18:57

Pathetic

<p>My father passed away on 11 Dec 2016. He was a customer of standard bank after visiting the welkom branch as well as the chresta branch. We were shocked with the utterly unsympathetic and incompetitent manner which the staff treated us as well as them not having a clue in what to do with a deceased account. It is now two weeks after his death and standard bank has not yet even tried to help us. </p> <p> </p> <p>Pathetic is an understatement. Sort this out now. I will definately ever never open an account witb standard bank. </p> <p> </p> <p>My mother should have been given the correct advice from the start . </p>

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Replies (1)
Standard Bank
Standard Bank's reply28 Dec 2016, 16:00
Official

Good day Melissa

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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