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Puseletso M

1 reviews | Active since Apr 2019

04 Jun 2021, 17:35

Pathetic

3 weeks now I have been waiting for my credit card, the advised that the nearest branch will be in contact to arrange collection within 3 working days. It's now over 3 weeks. Called call Centre, they advised they will escalate, nothing has yet happened but instead the call you to sell you more of they products. I even want to stop this credit card!!!

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Replies (1)
Standard Bank
Standard Bank's reply05 Jun 2021, 01:43
Official
Hello
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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