LJ
Le-zette Jacobs
1 reviews | Active since Oct 2014
10 Jun 2021, 15:55
Pathetic
On 01 June 2021, there was ********** transactions on my card. Phoned the bank, cancelled everything, waited until the 7th before i could fetch my new card. They said the claim as been approved, and paid within 2 days. Its now the 10th, no refund yet. So i keep on trying to phone them, as soon as someone picks up, they put the phone down in my ear.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
11 Jun 2021, 00:14 Hello Le-zette
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply11 Jun 2021, 00:14
Official
Hello Le-zette
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
14 Jun 2021, 09:53Hello Le-zette
Thank you for posting your comment. Please respond to our e-mail sent to you. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. Please respond to our e-mail sent to you. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply14 Jun 2021, 09:53
Official
Hello Le-zette
Thank you for posting your comment. Please respond to our e-mail sent to you. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. Please respond to our e-mail sent to you. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
15 Jun 2021, 10:07Hello Le-zette
Thank you for posting your comment. Please respond to our e-mail sent to you. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. Please respond to our e-mail sent to you. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply15 Jun 2021, 10:07
Official
Hello Le-zette
Thank you for posting your comment. Please respond to our e-mail sent to you. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. Please respond to our e-mail sent to you. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***