NM
Nthabiseng M
1 reviews | Active since Jun 2024
18 Jun 2024, 13:21
Pathetic
Around 20 May 2024 I wrote a request to Standard requesting that they activate the Access Bond on my Homeloan account. Last week I wrote another request, received a call and a promise to resolve this but to date nothing. Even contacting Standard Bank via Twitter is not helping.....yet I am on Prestige Banking. Pathetic service
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
18 Jun 2024, 13:27Dear Nthabiseng
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Jun 2024, 13:27
Official
Dear Nthabiseng
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
NM
Nthabiseng M's updateReviewer Update
18 Jun 2024, 13:53Also I have requested for a review in the jntetest rate on my homeloan
NM
Nthabiseng M's update18 Jun 2024, 13:53
Reviewer Update
Also I have requested for a review in the jntetest rate on my homeloan
Standard Bank's replyOfficial
18 Jun 2024, 14:04Our team will review this matter and we will be in touch with further feedback.
Standard Bank's reply18 Jun 2024, 14:04
Official
Our team will review this matter and we will be in touch with further feedback.