Pathetic

This will be 3rd complaint. On 31 July, I lodged a complaint on Hello Peter. To date no one has even attempted to contact me. Taking Debit orders after asset was handed back to Standard Bank on 09/07/2019 allready. https://www.hellopeter.com/standard-bank/reviews/taking-debit-orders-fast-but-battling-to-get-reversal- **********

Yet NO ONE from Standard Bank contacted me. I had to find out from the Manager from Mall @ Carnival Standard Bank the following: I’ve just received a reply from our VAF Recoveries Department and unfortunately they’ve declined the Refund Request seeing as the vehicle was surrendered on the 9th July.

They took the vehicle on the 9th, after I struggled for 2 months for them to come and fetch it. Even then THEY didn't contact me, their lawyers had to (Whom were VERY VERY helpful)

Now, They worsened my financial situation, by taking the debit order after the vehicle was returned, and AFTER I struggle for about 2 MONTHS for them to make contact.

Standard Bank doesn't give a damn about the average person. AS long as they can take your money they are happy. Event though YOU will try and make contact with them. They don't even bother to assist you when requesting their help.

I have never seen such PATHETIC customer service in my whole life

Standard Bank = FINANCIAL CRISIS = NOT STANDARD BANK WORTHY NOR RESPECT

Thank you for showing what you really are about