pathetic

standardb bank homeloans insurance has the most *********** staff as well as team leaders and managers..i sent an email and got a response for my id number on the 03 April 2019 from Nolundi Ntshinka from that day i never received any feedback ....I also log a claim please refer to your records there was a huge storm in the area where i live and moved most of my tiles on the roof I reported the claim and to my surprise according to the assessor the tiles moved due to maintenance and from that incident when it rains im flooding in the house ....I logged a claim a few years ago about a bursting pipe in my bathroom under the bath and ques what they gave me the money to fix the pipe cause the assessor also told them it was hard to remove the bath and now im sitting with the same problem and the water under the bath damage my skirting and smells in the bathroom....This is SBSA Home loans insurance for you